At MK Hotel your
privacy is very important to us. This Privacy Policy explains how we
collect, use, and protect your personal information when you visit our
website, make a booking, or use our services. By using our website and
services, you agree to the terms described in this policy.
1. Information We Collect
We may collect the
following types of information:
a. Personal Information
When you make a
booking or contact us, we may collect:
·
Full name
·
Email address
·
Phone number
·
Billing address
·
Payment information
(processed securely via third-party payment gateways)
·
Identification details
(e.g., passport or ID for check-in)
b. Booking & Stay Information
Details related to
your stay, including:
·
Check-in and check-out
dates
·
Room preferences
·
Special requests
(e.g., dietary needs, accessibility requirements)
2. How We Use Your Information
We use your
information to:
·
Process bookings and
payments securely
·
Provide personalized
guest services
·
Improve our website
and hotel services
·
Send booking
confirmations, updates, and relevant information about your stay
·
Communicate special
offers, promotions, and updates (with your consent)
·
Comply with legal
obligations and local regulations
3. Sharing Your Information
We respect your
privacy and will never sell your data. However, we may share
information with:
·
Service
Providers: Trusted third
parties that help us operate our hotel, process payments, or send marketing
communications.
·
Legal
Authorities: When required by
law or to protect our rights and the safety of our guests.
·
Marketing
Partners: Only with your
consent, for exclusive offers and promotions.
4. Data Security
We implement strong
security measures to protect your personal information, including:
·
Encrypted data storage
and secure servers
·
Secure Socket Layer
(SSL) technology for online transactions
·
Restricted access to
personal data by authorized staff only
While we take all
reasonable precautions, please note that no online transmission or storage
method is 100% secure.
5. Your Rights
Depending on your
location, you may have the right to:
·
Access the information
we hold about you
·
Request corrections to
inaccurate information
· Request deletion of your personal data
6. Cookies and Tracking Technologies
Our website uses
cookies to enhance your browsing experience and analyze site traffic.
For detailed information, please review our [Cookie Policy].
7. Updates to This Privacy Policy
We may update this
Privacy Policy from time to time to reflect changes in our practices or
applicable laws.
Updates will be posted on this page with a new “Last Updated” date.
8. Contact Us
If you have any
questions or concerns about this Privacy Policy or how we handle your data,
please contact us:
MK Hotel
📍 Address:Hawassa,Ethiopia
📧 Email:info@hawassamkhotel.com
📞 Phone: +251916582107